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SmarterTicket

Talk about SmarterTicket, customer support and more. (soon to be replaced by SmarterTrack)
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Announcements and FAQs

Thread Replies
Announcement - post is pinned and allows no replies
SmarterTicket Becomes Legacy Product
Last Post by ST-SBlahauvietz , 04-28-2008 6:03 PM
0
Announcement - post is pinned and allows no replies
SmarterTools Forum Guidelines—Read Before Posting
Last Post by ST-JHardy , 10-26-2007 10:47 AM
0

Topics

Thread Replies
Popular Post
Outlook plug-in idea
Last Post by TechGuru , 12-08-2008 10:07 AM
5
Popular Post
Specifying Distribution Groups on the outbound ticket
Last Post by TechGuru , 12-08-2008 9:17 AM
5
Popular Post
[suggestion] Allow manual assignment of more than one agent to a ticket
Last Post by TechGuru , 12-08-2008 9:11 AM
7
Popular Post
Adding Attachments
Last Post by TechGuru , 12-08-2008 9:03 AM
3
Popular Post
[suggestion] Submit a Ticket with attachment - Anonymous User
Last Post by TechGuru , 12-08-2008 8:50 AM
1
Popular Post
[suggestion] include Tickets in Queue in My Tickets listing
Last Post by TechGuru , 12-08-2008 8:43 AM
2
Popular Post
Knowledge Base - separate admin abilities
Last Post by TechGuru , 12-08-2008 8:39 AM
4
Popular Post
Issue with Create Outbound Ticket - Send and Mark Active
Last Post by TechGuru , 12-08-2008 8:36 AM
6
Popular Post
Fetch email address using LDAP
Last Post by TechGuru , 12-08-2008 8:34 AM
4
Popular Post
How to remove SmarterTrack Free Edition 3.6
Last Post by ST-DOhare , 11-23-2008 12:38 PM
1
Popular Post
Can we mail ticket *texts* to agents?
Last Post by rparker , 11-12-2008 8:33 PM
0
Popular Post
Tickets transferred to wrong customers!
Last Post by smf , 10-22-2008 9:33 AM
1
Popular Post
Chat window language always english
Last Post by Apoc , 10-21-2008 6:52 AM
0
Popular Post
The transport failed to connect to the server.
Last Post by theblase , 10-16-2008 5:22 AM
1
Popular Post
Time Logged in by Agent
Last Post by Sgardner , 10-15-2008 7:34 AM
1
Popular Post
Crying [:'(] How to migrate smarterticket to another host?
Last Post by theblase , 10-10-2008 8:46 AM
3
Popular Post
Outbound Mail Format
Last Post by Jephens , 10-02-2008 8:07 AM
0
Popular Post
Relating Items Across Departments Creating Havoc
Last Post by dean2008 , 09-23-2008 4:18 PM
2
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