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  • Corrupt Downloads

    Version: SmarterMail Enterprise 4.3 I'm having a persistent problem with retrieving some e-mail. Occasionally a complete e-mail message arrives in my online SmarterMail inbox but when the message downloads to my Thunderbird e-mail client, only the subject, date, and from & to info is shown. The...
    Posted to Forum by Dtap on 01-01-2009
  • From and To Address the same, From OK, but no such user How is this possible

    I changed the email address in case of spammers, but the address is real on my server. My Backup program use to be able to send me an email. When I stopped, I tracked down this situation. Other Note: I am an Admin on both the sender and receiver servers if some other log is needed. I receive 100 emails...
    Posted to Forum by CurtTampa on 12-23-2008
  • can't deliver to mac.com email adrdresses

    When any account from any domain on our server sends to an @mac.com email address, it responds back with this error message after 24 hours: Could not deliver message to the following recipient(s): Failed Recipient:xxxx @mac.com Reason: Remote host said: 452 try later does anyone know why this is happening...
    Posted to Forum by primaryhub on 12-06-2008
  • mail Content not complete (RAW content is)

    Hi all, the problem I have is as follows. When I receive mail in the Smartermail webmail the content of the e-mail is not complete. But when I click the button RAW content I see the complete message. Mail in Plain text: ------------------------------------------------------ From: XXX@domain.com wwwwwwww...
    Posted to Forum by ISsander on 11-26-2008
  • Not moving to junkmail

    HTML clipboard .style1 { text-decoration: underline; } .style1 { text-decoration: underline; } HTML clipboard .style1 { text-decoration: underline; } Just wondering why this wasn't redirected to the persons Junk mail. I've got the rules set below. So I would had thought it would had been moved...
    Posted to Forum by deX on 09-24-2008
  • Error 503 not being logged in SMTP log (SmartMail 4.3)

    A number of people sending us emails report that their emails are being bounced with an error 503. No more information then that in the error. We have no logged SMTP transactions indicating that an error 503 was sent. When does SmartMail reject an incoming email with an error 503? Why is that SMTP transaction...
    Posted to Forum by ncolvin on 07-28-2008
  • Attachments - Corrupted Files

    Good Morning Everyone, I have a situation here with downloading attachments and every single one of them becoming corrupt. First off, I can access my e-mail fine from home or in my primary office when downloading and opening attachments. Whenever I am at a clients facility, the attachments I download...
    Posted to Forum by Wkidd on 07-24-2008
  • SmarterMail and SpamAssassin.

    OKay, I've read, and been told from Tech support that the spamassassin that comes with SmaterMail is single threaded.. However.. I've successfully gotten it to run in multithread mode by running it from the command line with the following command line. spamd -m 50 --min-spare=25 --allow-tell...
    Posted to Forum by Connor9220 on 05-05-2008
  • SmarterMail CPU I/O Performance Issues

    Hello, We are using SmarterMail Professional Edition Version 4.3.2831 on a windows Virtual Private Server with 1 GB RAM hosted at Applied Innovations. We've been having all kinds of stability issues and many indications point to SmarterMail as the culprit. We are running IIS 6. MailService.exe always...
    Posted to Forum by Anthony on 04-28-2008
  • Password conversion from Imail to SM4

    Greetings. We are in the process of moving from Imail to SmarterMail 4.3. The new SM4 server has had all our email accounts recreated from scratch, no conversion tool was used. However, some users were set with a generic password just to get their account added on the new server. To resolve this issue...
    Posted to Forum by servant07 on 04-22-2008
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