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Hello, I have a client that is using Smartermail V5.5. When he tries to access Smartermail using Firfox, the application starts to load but takes a real long time to load.... over 10 mins as reported to me. This problem does not occur with his I.E. Explorer. Previous verions of SmarterMail works fine...

My domain has reached an apparent limit of 5 GB, and I cannot find instructions on how that limit can be increased in SmarterMail Enterprise 5.0. Is there a way to change that limit?

After upgrading our SM from 3.x to 5.5 we dsicovered that the "Auto-Responder" in not showing in the settings for our users. I beleive I've checked and doubble check to see if there is some settings that need to be set to enable this but haven't been able to find it. I've installed...

We've just install version 5.5 of SmarterMail on our production server and found that "Search" doesn't do anything ... We are running on a Win 2003 server. I find it very strange if this is a "known problem" that haven't been fixed. Any ideas what to look fore and where...

Hello, We have a problem using Smartermail. We have just migrated to a new server. We did not have this problem with our former server (well now I'm not sure). But on the new one, we sometimes have these symptoms : - Smartermail.exe service takes around 25% - 30% CPU usage. Usually, when it's...

We just upgraded from SmarterMail Professional 4.3 to Enterprise 5.5 so that we would have full LDAP functionality. We want to use Postini for AV and Anti-SPAM and would like to integrate the environments so that when a user is created on SmarterMail, Postini knows about it via the LDAP integration....

I just recently started having issues with my iPhone and SmarterMail 5.5 Enterprise. I have the latest iphone update (v2.1) and here is the issue... I setup my personal email account using IMAP and leave the default IMAP prefix (/). This allows me to see all my top level folders on the iPhone and everything...

Hi, For various reasons, I would like to split out the incoming and outgoing parts of our email service onto two servers. So external mail is delivered to incoming.example.com (e.g. from where people pick it up by setting their POP server to incoming.example.com, or from where it is forwarded onto them...

Hi, Having used Smartermail v3 and v4 for some time, we are looking at upgrading our servers to the latest version (v5.5). At the same time we are slightly changing our Anti-Spam layout, and as such I am performing thorough testing before we deply this setup onto live servers. This setup uses Declude...

hi all. i have an account that has some strange activity and i need help determining what's going on. on the SMTP IN Usage reports, it shows an average of 2.5GB of traffic per day. the odd thing is that the Message Data and Message Traffic reports do not show anything remotely close to this amount...