Forums & Blog

It appears that SmarterTools just doesn't offer (or care) about one of the biggest requests in the community - HOW to filter out bots and spiders... So, the question is.... what stats software out there DOES do it? Even if I have to export the collected data, what software can I buy that will let...

We are running SM 5.5, and we have a client who does not receive emails from a particular sender when the sender happens to attach a file. Here is the delivery log 10:55:53 [22640] Delivery started for eemery@srssoft.com at 10:55:53 AM 10:56:11 [22640] Starting local delivery to roneal@aosonline.net...

Hi Grady. What is the status of being able to add multiple items to a filter set. IE !/item1/ !/item2/ etc My ever-present challenge with statistics is to present a report to various departments. Using the inverse filter allows me to do this. Basically I want to be able to report on the following: 1...

Since our own employees review our site daily and even hourly, it would be a great benefit to be able to filter the IP address of our offices, thereby keep them from showing in the WhosOn activity page.

We have recently started using Skipjack credit card processing for an ecommerce need we had, but the receipts they generate are spoofed to look like they're coming from us. Unfortunately, I can't completely turn off our filters to allow all spoofed email thru, but I need to get the receipts Skipjack...

SmarterMail v4 Enterprise We have setup some email aliases as distributions lists to internal email addresses. Unfortunately, the spammers have found these addresses and are using them to send to our users. What we would like to do is prevent any outside domain from sending to our distribution lists...

I am considering SmarterStats for my CMS. I am testing the free version. How do you configure a site in SmarterStats to filter in only log data with a certain subdomain in the cs-host section?

Hi Everyone, I am relatively new to using SmartStats and am trying to build a filter to display stats (page views, Directory hits, etc...) on a specific directory for my web server. I tried building a filter by entering /directory/, directory, /directory, directory/ on separate lines in the filter...

I have tried this with a custom report and the built in report "Site Activity". I set up a weekly email, but the filter set was not applied to the email. How can I apply a filter set to a scheduled email report?

We have a client that says they have tried using mac mail, outlook, outlook express with either imap or pop3 and are having the same issue. They say that they see the email in their inbox in the webmail but are not able to download it to their email client for a delayed period of time. Not sure what...