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HomeKnowledge BaseSmarterMailOutlook 2007 and SmarterMail Calendars do not match after doing a SmarterMail Sync
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Article ID272
Created On7/15/2008
Modified8/26/2008
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Outlook 2007 and SmarterMail Calendars do not match after doing a SmarterMail Sync
Applies to: SmarterMail 3.x and higher

An issue exists when a user accepts an emailed appointment invitation in Outlook 2007 SP1. When the user accepts the invitation, the appointment will appear correct in the Outlook 2007 calendar. However, if the appointment is synchronized with SmarterMail, the corresponding meeting time in SmarterMail will be incorrect.

This issue only applies to synchronized appointments that were sent through Email. Appointments created directly in Outlook are unaffected.

This is a known issue in Outlook 2007 SP1. Microsoft is currently working on a fix which should be available at the end of August, 2008.